Privacy Policy

As of August 15th, 2019

Your privacy is important to Tunable AS, hereinafter ” Tunable “. Tunable only collects, processes or discloses personal data necessary for the purposes stated in this Policy, and Tunable only retains personal data for as long as is necessary to fulfill those purposes. This Privacy Policy, hereinafter “Policy”, discloses the information practices for this Tunable web site, hereinafter (“Site”), including what type of information is collected and tracked, how it is used, and with whom it is shared. Tunable collects and processes your personal data in accordance with applicable laws and this Policy.

BY ACCESSING THIS SITE, YOU AGREE TO THE TERMS OF THIS POLICY. IF YOU DO NOT AGREE WITH THIS POLICY, PLEASE DISCONTINUE USE OF THIS SITE.

 

Applicability of Policy

In addition to this Site, this Policy is applicable to all other Tunable operated websites.

If you click on a link on this Site that takes you to another site, please read that site’s privacy policy and site terms or legal policy to make sure that you understand and agree with the terms applicable to your visit of the linked site.

 

Types of personal data Tunable processes

Tunable collects and processes personal data on the contact persons of Tunable’s clients. Personal data is collected from the use of this Site or directly from you through the registration process. The personal data collected and processed by Tunable may include:

  • Contact details (e.g. name, email address, phone number)
  • Other information provided by you

Tunable may also receive personal data (including e.g. name and email) from marketing registers provided to Tunable by third parties.

 

Purposes of collection and processing of personal data

Tunable collects and processes personal data for the following purposes:

  • contacting customers
  • marketing of Tunable’s products and services (including targeted email marketing and personal sales calls)
  • collecting and handling feedback
  • submitting requested information
  • providing better user experience (including optimizing and personalizing Tunable’s websites)
  • providing the products or services inquired or ordered from Tunable.

Collection and processing of personal data is based on the legitimate interest of Tunable to process the data due to you being the contact person of Tunable’s client company.

 

Visitor identification

This Site can be used for informational purposes without informing Tunable of your identity and without providing Tunable any personal data.

However, Tunable uses “cookies” in order to recognize a returning visitor as a unique user. Cookies are pieces of data stored on your computer’s hard drive, and not on this Site. Cookies themselves do not contain any personal data. The cookies placed by the Tunable server or third-party service providers are readable only by Tunable, and cookies cannot access, read or modify any other data on a computer. By showing how and when our visitors use this Site or other Tunable sites, Tunable can continue improving them. If you do not wish to receive cookies, or want to be notified when they are placed, you may set your web browser to do so, if your browser permits. If you refuse the cookies, Tunable does not gather any information on your visit, but doing so will require you to re-enter certain information at each visit or prevent Tunable from customizing the Site’s features according to your preferences.

Further, Tunable tracks aggregate statistics, such as Internet protocol address, your computer’s operating system, your browser type and the address of any referring websites, and general information about this Site’s traffic patterns and related site information. Tunable collects and processes personal data of Site visitors to create a personalized Site experience.

 

Transfer of personal data

Tunable shall not provide your personal data to a third party without your permission, except when necessary for processing or fulfilling your order, including without limitation, providing necessary information to relevant finance-related companies, logistics and transport service providers and authorized sales and after-sales service providers, as well as responding to your requests or answering your inquiries, or as necessary for protecting Tunable’s, its website users’ and/or the public’s rights, property and/or safety.

Tunable may use third party service providers in implementing its marketing campaigns. For the purposes of the implementation of such marketing campaigns, Tunable may transfer personal data to third party service providers.

Additionally, Tunable may share your contact details and online behavior data, such as Site visits and e-mail click-throughs, with channel partners for the purpose of sales and marketing of Tunable’s products and services.

Because Tunable is committed to protecting your privacy, Tunable does not engage in the practice of selling or trading personal data to third parties for their promotional purposes.

Tunable may transfer your information both in and out of the European Union. Such transfers will be carried out in compliance with applicable laws and necessary safeguards. Please note, however, that laws applicable to the processing of personal data in such countries may be different from those applicable in Norway or your home country.

 

Retention of personal data

Tunable has the right, but not the obligation, to retain and use such information stored in Tunable’s databases and other information obtained from your current or previous activities on this Site for a reasonable period of time, not exceeding any legal requirements or limitations, to resolve disputes and troubleshoot problems, to enforce Tunable’s rights, and to enforce the terms and conditions of this Policy. Personal data will be deleted when it becomes obsolete for the purposes of this Policy in accordance with Tunable’s data retention policies.

 

Disclosures required by law

If Tunable is compelled by law, court order or other judicial process to disclose any of your personal data to a court or a third party, Tunable will attempt to give you prior notice using the contact information you have provided. You hereby authorize Tunable to disclose any information collected of you for any of the above-mentioned purposes, including without limitation, disclosing information in connection with an investigation of intellectual property infringements or other activity that is illegal or may expose Tunable to legal liability.

 

Protecting personal data

Tunable endeavors to take commercially reasonable measures to prevent unauthorized access to and improper use of your personal data submitted to Tunable.

 

Your rights

You may at any time exercise your right to request access to your personal data and/or right to have incomplete, incorrect, unnecessary or outdated personal data deleted or updated by contacting Tunable. You also have the right to request restriction of, or object to, the processing of your personal data, where applicable. Please note that by requesting Tunable to delete your personal data, Tunable may not be able to provide you the products, services or information you have inquired or ordered.

 

Policy changes

Tunable may change this Policy, or change, modify or withdraw access to this Site, or the content of this Site at any time with or without notice. The date of this version of this Policy has been posted above for your reference. If Tunable changes this Policy that will result in a material, adverse change in the way Tunable collects or processes your personal data, Tunable will post a notice of such change on this Site.

 

Contact Details

Your personal data is processed by Tunable AS a company organized and existing under the laws of Norway whose registered office is at Forskningsparken, Gaustadalléen 21, 0349 Oslo, Norway. This Privacy Policy is governed by the Norwegian law excluding its choice of law provisions.

You may contact Tunable at any time in order to check personal data collected by Tunable. Tunable can be contacted by sending an e-mail to the following address: contact [at] tunable.com.

Tunable strives to solve any disagreements through negotiations but needs to point out that you have the right to lodge a complaint with a competent supervisory authority.